Terms and Conditions of ibinado.com
1. Introduction
The following General Terms and Conditions (GTC) apply to all contracts that you conclude with “Sixpol Electronics SNC”, hereinafter referred to as “Sixpol Electronics”, “we” or “us”. Our GTC apply regardless of whether you act as a consumer, entrepreneur, or merchant. Depending on your role, specific provisions may be addressed in separate sections of our GTC.
The Sixpol Electronics SNC, our company based in 39100 Bolzano - Italy, specializes in online trading and the provision of online services. Our services can be accessed via our website, which can be found at the address
ibinado.com.
2. Scope
These GTC apply to all users of our website and our services. They apply to the use of the website and all contracts that a user concludes with us. They also apply to all pre-contractual relationships between us and the users.
The GTC apply in their version valid at the time of conclusion of the contract. Deviating conditions of the user are not recognized unless we expressly agree to their validity in writing.
Please note that additional conditions may apply for certain services. These will be provided to you before you use the relevant service.
3. Registration and Account Management
Some of our services, such as viewing media or ordering products, can be used without registration or account creation. However, to use all functions of our website, we recommend that you register and create an account. When registering, we ask you to provide us with correct and complete information and to update this in the event of changes. You are solely responsible for the security of your password and must not pass it on to third parties. If you become aware that your account is being used without your permission, you must inform us immediately.
4. Services
Our services can be divided into two main categories:
Online Services
We offer a range of tools aimed at supporting our users' business. These include virtual menus, price lists, a waiter call system, and the management of QR codes for tables in restaurants, clubs, bars, hotels, snack stands, and similar establishments. These tools can be used either in a free version or as a subscription with extended modules and functions.
Webshop
Our online shop offers a comprehensive service that includes the distribution, management, and processing of orders. In addition, we have our own storage areas.
5. Payment Terms
The costs for our services are communicated to the user before the subscription is concluded. Payment can be made either by PayPal or credit card and is due immediately upon conclusion of the contract. If the payment does not come in for any reason, including but not limited to cases where a payment via PayPal is frozen, we reserve the right to block access to the services until the payment has been made in full. Invoices and receipts are created by us and made available to the user.
6. Data Protection
The protection of your personal data is very important to us. In our privacy policy, which you can view at
Privacy Policy, we explain how we protect your personal data, what data we collect, how and for what purpose this data is used.
We generally only collect and use personal data of our users insofar as this is necessary to provide a functional website and our content and services. The collection and use of personal data of our users regularly only takes place with the user's consent. An exception applies in those cases where prior obtaining of consent is not possible for factual reasons and the processing of the data is permitted by legal regulations.
7. Intellectual Property
All content on our website, including texts, graphics, logos, images, are our property or the property of our content suppliers and are protected by international copyright laws. The compilation of all content on our website is our exclusive property and is also protected by international copyright laws.
The content published on our website may only be used by users within the framework of the functionalities offered by the website for their own, personal use. Users undertake to respect and comply with copyright and all other intellectual property rights. Users may not copy, distribute or otherwise use the content for commercial purposes. Users may not use the content in a way that infringes copyright or other intellectual property rights.
8. Limitation of Liability
Sixpol Electronics SNC is fully liable for intent and gross negligence as well as in accordance with the Product Liability Act. In the case of slight negligence, we are fully liable for damages to life, body or health.
In addition, we are only liable for slight negligence if a material contractual obligation has been violated. Material contractual obligations are those whose fulfillment enables the execution of the contract in the first place and on the observance of which the contractual partner may regularly rely. In the event of a breach of such an obligation, liability is limited to the foreseeable damage typically occurring. Liability for indirect damage and lost profit is excluded in the case of slight negligence.
9. Consumer Protection for Individuals
Right of Withdrawal for Online Purchase of Goods
• In accordance with Italian consumer protection laws and the EU Consumer Protection Directive, consumers have the right to withdraw from a contract within 14 days without giving any reason. This right of withdrawal applies from the day on which the consumer or a third party named by him, who is not the carrier, has taken possession of the goods. To exercise the right of withdrawal, the consumer must inform us by means of a clear statement (e.g., a letter sent by post or email) of his decision to withdraw from this contract.
• If the consumer withdraws from this contract, we must repay all payments we have received from him, including delivery costs (with the exception of additional costs resulting from the consumer choosing a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of the withdrawal of this contract. For this repayment, we use the same means of payment that the consumer used in the original transaction, unless expressly agreed otherwise with the consumer; in no case will the consumer be charged fees for this repayment.
• The right of withdrawal of a consumer is excluded according to Art. 16 letter c) of Directive 2011/83/EU (§ 312g para. 2 no. 1 BGB) for customized goods even if the entrepreneur has not yet started the production of these goods. This means that consumers cannot return goods that they have had made individually.
• As with custom-made products, the right of withdrawal is also excluded for custom orders if they are specifically adapted to the personal needs of the consumer.
Right of Withdrawal for Online Subscriptions
When you subscribe to an online subscription, you must expressly agree that we will start providing the service immediately after the contract is concluded. You also confirm that you lose your right of withdrawal as soon as we have fully fulfilled the contract. By activating a checkbox during the ordering process, you confirm that you no longer have a right of withdrawal.
Termination of an Online Subscription
The term of a subscription is usually 30 days and is automatically extended by another 30 days at the end of this period. Customers can cancel their subscription at any time by logging in and ending their current subscription themselves via a button or link provided in the "Subscription" menu item. After cancellation, the subscription will not be automatically extended after the remaining term has expired.
For subscription packages with a term of more than 30 days, such as 6 or 12 months, the automatic renewal is for the original term, unless otherwise stated when the subscription was concluded. We reserve the right to offer packages with different terms and renewal intervals. The details of these packages are always clearly stated in the respective package, so that the consumer can choose the package that suits his needs.
Returns and Exchanges of Goods
• If you wish to return a product, you must contact us within 14 days of receiving the product. You are responsible for the cost of returning the item.
• Products must be returned in the condition in which you received them, including all packaging and labels. Products that have been used, damaged, or are not in their original condition cannot be returned.
• If you wish to exchange a product, you must return the original product and order a new product. Once we have received the returned product, we will issue a refund.
• If a product is defective or faulty, you have the right to request a repair, replacement, or refund. Please contact us to discuss these options.
Calculation of Refunds
• In the event of a possible refund, the current value of the product at the time of the refund will be taken into account. This value is determined based on various factors, including the general condition of the product, signs of use, existing equipment, and whether the original, undamaged packaging is present. We reserve the right to reduce the refund amount accordingly if the product is not returned in its original condition. This clause does not apply in the case of a defect, for which we offer a 2-year warranty under EU law.
10. Special Conditions for Business Customers
If you are a business customer (i.e., you act in the exercise of your commercial or independent professional activity or you use a VAT number or Partita Iva), the following additional conditions apply:
• The right of withdrawal does not apply to business customers. Therefore, business customers do not have the right to withdraw from a contract within 14 days without giving any reason.
• Business customers generally have no right to a refund, unless there is an error on our part or it is regulated differently by law.
• For products purchased by business customers, the warranty period may be reduced by the manufacturer, as they assume commercial use. You can inquire about the exact durations from the respective manufacturer or customer service. Please note that the handling of the warranty must be done directly through the respective manufacturer.
• Termination of an Online Subscription: the same regulations apply as under point 9 paragraph -> Termination of an Online Subscription
11. Accuracy of Customer Information
In order to use our services, you must provide us with accurate and complete information. You confirm that all information you provide is correct and up-to-date. A contract is only valid if the customer provides correct and verified data. Incorrect or inaccurate information can lead to the termination of your account.
12. Account Suspension
We reserve the right to suspend or terminate your account if we have reasonable suspicion that you are misusing our services, including, but not limited to, arbitrary orders and returns. We will take appropriate measures to investigate and prevent such activities.
13. Final Provisions
Should individual provisions of these GTC be or become ineffective, this does not affect the validity of the remaining provisions. In place of the ineffective provision, such an effective provision is deemed to have been agreed that comes closest to the meaning and purpose of the ineffective provision in a legally permissible manner. The same applies in the event that these GTC should contain a gap.
These GTC and the contractual relationship between us and the user are subject to the law of the Italian state, excluding the UN Sales Law. The place of jurisdiction for all disputes arising from the contractual relationship between the user and us is our place of business.
14. Contact
If you have any questions about these GTC, you can contact us at any time.
